The Platform
ContinuaOS is the operating system for hospice growth. Every module is designed for how hospice teams actually work — from referral source relationships through patient admission.
Platform Modules
Referral Capture & Intake Board
- Capture referrals from any source in seconds
- Visual intake board with family, clinical, and admission tracks
- Automated alerts for aging referrals and stuck cases
- Full referral workspace with face sheet, documents, messages, and timeline
Marketer Command Center
- Today View shows visits, follow-ups, mileage, and pace-to-target
- Account management with AI-generated relationship summaries
- Call logging and visit documentation from the field
- Territory visualization and drive plan optimization
Admissions Workflow
- Three parallel tracks: Family, Clinical/Intake, and Admission
- Benefits verification, records management, and clinical eligibility tracking
- Nurse assignment and admission scheduling
- DME needs tracking and ROI completion
Leadership Intelligence
- CEO command center with company-wide pipeline and census visibility
- Branch-by-branch performance comparisons
- Marketer leaderboards with visits, referrals, and conversion metrics
- Coaching insights and ride-along documentation for BDLs
Relationship Intelligence
- AI-powered relationship health scores for every referral source
- Concentration risk analysis and growth opportunity identification
- Source-level conversion tracking from referral to admission
- Historical visit and call activity trends
Team Coordination
- Real-time messaging on every referral workspace
- Automated timeline tracking for every status change and activity
- Document management with upload, labeling, and download
- Alert system with bell notifications for stuck and aging referrals
Build Better Relationships. Admit More Patients.
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