Built for Every Role
Every team member in your hospice gets a purpose-built experience. ContinuaOS does not force everyone into the same dashboard — each role sees exactly what they need.
CEO / Owner
Company-wide visibility and strategic intelligence
The CEO Command Center gives you real-time visibility into your entire organization. See pipeline health across all branches, track census trajectory, compare branch performance, and identify growth opportunities. Make strategic decisions backed by data instead of waiting for weekly reports.
Key Capabilities
- Company-wide referral pipeline and admission metrics
- Branch-by-branch performance comparison
- Census growth trending and forecasting
- Marketer performance leaderboards
- Growth initiative tracking
Executive Director
Branch-level operations and team coordination
The ED Command Center focuses on your branch. Monitor your referral flow, track today's admissions, coordinate between marketing and intake teams, and ensure nothing falls through the cracks. See alerts for stuck referrals and aging cases that need attention.
Key Capabilities
- Branch referral pipeline and admission board
- Today's admissions schedule and status
- Team activity and coordination overview
- Referral alert monitoring
- Business development visibility
Business Development Leader
Coaching, territory management, and growth strategy
BDLs need to coach marketers, manage territories, and drive referral growth. ContinuaOS gives you marketer-by-marketer visibility into visit activity, referral production, account relationships, and conversion rates. Document coaching sessions, plan ride-alongs, and track growth initiatives.
Key Capabilities
- Marketer performance dashboards with detailed metrics
- Coaching notes and ride-along documentation
- Territory analysis and source ownership
- Referral source intelligence and conversion tracking
- Growth initiative planning and tracking
Marketer / Hospice Liaison
Daily execution, relationship management, and referral capture
The Marketer Today View is your daily operating surface. See your visits for today, follow-ups that are due, mileage tracking, and pace-to-target metrics. Manage your accounts with AI-powered relationship summaries, log calls, document visits, and capture referrals from the field.
Key Capabilities
- Today View with visits, follow-ups, and daily metrics
- Account management with relationship intelligence
- Call logging and visit documentation
- Referral capture from any source
- Territory visualization and drive planning
- Mileage tracking and reporting
Admissions / Intake Coordinator
Full intake workflow from referral to admission
The Admissions Intake Board gives you a visual pipeline of every active referral. Track each referral through three parallel tracks: family readiness, clinical/intake review, and admission scheduling. Manage benefits verification, records, clinical eligibility, nurse assignments, and DME needs.
Key Capabilities
- Visual intake board with referral status pipeline
- Three-track workflow: Family, Clinical, Admission
- Benefits verification and records management
- Nurse assignment and admission scheduling
- Face sheet and intake snapshot for every referral
- Document management and team messaging
Build Better Relationships. Admit More Patients.
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